Frequently asked questions.

  • CanopyVet is an all-in-one pet health app that helps pet parents manage their pets’ well-being. From 24/7 telehealth consultations to pet health scans, reminders, training tips, lost pet support, and even AI-powered tools, we’ve got you covered.

  • Our telehealth service connects you with licensed veterinarians through secure text chat. Simply log in, describe your pet’s issue, and get professional advice without the stress (or cost) of an unnecessary trip to the clinic.

  • In simple terms, no.

    CanopyVet is here to support, not replace, your vet. We help with non-emergency questions, follow-ups, second opinions, and everyday concerns. For emergencies, you should always contact your local veterinary hospital immediately.

  • CanopyVet offers:

    • Telehealth consultations

    • Pet Health Scan to spot early signs of issues

    • Reminders System for meds, vaccines, and checkups

    • Lost Pet Support to boost recovery chances

    • AI Training & Behavior Tools

    • AI Pet Companion & Pet Chat

    • Community forums, Pro Tips, and Meme Generator for a little fun

    • Blog & Resources to stay informed.

  • Yes! You can access telehealth, AI tools, reminders, and all features anytime—day or night. Because pets don’t wait for business hours.

  • We offer a free tier with core features and a Premium plan with advanced tools, unlimited telehealth access, and exclusive pet-parent resources. Pricing details are available inside the app.

  • Absolutely. You can create individual profiles for each of your pets, track their health, and keep reminders organized.

  • The Lost Pet feature lets you quickly generate and share a digital lost-pet alert. We provide steps and resources to boost recovery chances and connect you to the community for extra support.

  • Yes. We use industry-standard encryption and privacy protections. Your pet’s health data and your personal information are safe with us.

  • CanopyVet works on all modern web browsers and is optimized for mobile use. App store versions are in development.

  • Just head to app.canopyvet.com, sign up, and create your first pet profile. You’ll be ready to explore all the features in minutes.